Shipping + Return Policy
W|by Crystal White wants you to have your pieces in a timely fashion. Please allow 5-7 business days for order processing. All orders are shipped via USPS.
Tracking information will be sent to the email provided at checkout as orders are shipped.
**W by Crystal White is not responsible for lost or stolen packages. Please contact your local post office or carrier for assistance with your shipment.**
Return & Exchange Policy
To keep prices low and due to the sensitive nature of our items, we do not accept returns or exchanges. The only exception to the aforementioned, are pieces sent in error (i.e. wrong item/size).
If assistance is required prior to making a purchase, please contact us prior to ordering.
Thank You for Shopping W|by Crystal White!